Voice/Data Integration
Voice/Data Integration
Modern telecommunications allow you to accept voice calls whilst accessing data (browsing the internet, video conferencing, e-mail and data file transfers between two sites etc.). Communication now means so much more than making and taking calls. Integrating your voice and data communications can reap huge benefits:
Some key benefits of voice/data integration include:
- Allow DDI (Direct Dialling In) giving callers direct access to extensions
- CLI (Caller Line Identity) informs DCS users exactly who is calling, before the call is even answered
- Simplified call logging
- An integrated voice/data system offers high quality voice calls with low bandwidth requirements. A single platform is used to deliver all voice and data traffic and has a modular design for easy scalability.
Download Voice/Data Integration PDF factsheet
